Digital Marketing Consulting
Understanding social media marketing and effectively utilizing platforms where your target audience engages is crucial for your hotel’s marketing success. HDE specialize in creating well-rounded campaigns, guiding you on where to focus your efforts, and advising on the strategic use of organic and paid placements to maximize your reach.

Revenue Growth through Hospitality Sales Consulting
At HDE, we specialize in refining hospitality sales strategies to boost revenue. Our experienced and approachable team is committed to helping asset owners and managers enhance their sales performance. With our expertise, you’ll receive a customized sales strategy tailored to your hotel, resort, café, bar, casino, or event venue.
Investing in Hospitality Sales Consulting
Partnering with HDE for hospitality sales consulting means making a strategic investment in your business’s growth. Our expert team helps optimize sales processes, improve revenue generation, and enhance market positioning, ensuring long-term success and a strong return on investment.
Navigating the Complex Sales Landscape in Hospitality
The hospitality industry presents unique challenges when it comes to sales strategy, requiring a tailored approach at each stage. Whether you’re launching a new property or managing an established venue, successful sales strategies must evolve with the business.
Facility Debut
In the pre-opening phase, the focus is on building a strong brand presence and creating effective sales channels to generate early bookings. This involves market research, competitive analysis, and the development of a sales plan that targets the right audience and positions the property effectively.
Operational Facilities
Once operational, the complexity deepens. Sales strategies must evolve to sustain and grow revenue. This includes optimizing pricing strategies, enhancing guest experiences, and implementing upselling techniques. With fluctuating demand, seasonal changes, and evolving consumer preferences, a successful sales strategy requires constant adjustments based on data analysis and performance trends.
Maintaining and Improving Productivity
Effective hospitality sales consulting leverages industry expertise and data-driven insights to address these complexities. Our consultants bring deep knowledge of various facility types, from hotels and resorts to restaurants and event venues. We work closely with you to identify growth opportunities, improve guest retention, and streamline sales processes, ensuring your property remains competitive and profitable in an ever-changing market.
The Value of Expert Guidance
Imagine a café undergoing a major brand transformation or expansion. Managing such a transition without external support can lead to missed details or inefficient project management. Alternatively, if you’re managing a resort and aiming to boost guest retention, but aren’t sure how to implement changes, lack of expert advice can result in missed opportunities or a failure to meet industry benchmarks.
Accountable Guidance
Consultants provide structured expertise and project management support, ensuring smooth transitions and successful outcomes. Opting for consulting services offers significant advantages over trying to navigate complex hospitality sales challenges on your own. Consultants deliver actionable solutions that drive real, measurable improvements.
Broadened Perspective
Access to industry expertise and an objective viewpoint is invaluable, yet often difficult to achieve internally. Experienced consultants bring fresh, unbiased perspectives, enhancing decision-making and strategic planning. With their guidance, you can avoid unnecessary trial and error, ensuring your approach is aligned with current trends and best practices, ultimately focusing on strategies that deliver tangible results.
What Does Sales Consulting Look Like?
Sales consulting with HDE is an interactive and collaborative process aimed at boosting your hospitality business’s revenue and market performance. We begin by immersing ourselves in your operations to understand your unique challenges, goals, and market dynamics. From there, our consultants create a tailored sales strategy that focuses on both immediate improvements and long-term growth.
This process includes developing and refining effective sales tactics, as well as providing hands-on training for your team to ensure they have the necessary skills to execute these strategies successfully. Throughout the engagement, we maintain open communication, offering continuous support and making adjustments as needed to stay aligned with evolving market conditions.
By leveraging data-driven insights and industry expertise, HDE helps you optimize sales performance, improve guest experiences, and maximize your return on investment. Our comprehensive approach ensures that your sales strategies are not only effective but also sustainable, positioning your business for continued success in the competitive hospitality industry.
Hospitality Sales Strategy Consulting
Temporary Sales Management Support
Effortlessly integrates with your team to stabilize and boost sales performance during periods of transition.
Sales Performance Evaluation
Analyze existing sales strategies and performance to uncover areas for improvement and growth.
Introduce techniques to increase guest retention and drive revenue through upselling and cross-selling opportunities.
Comprehensive Sales Support
Boost your sales initiatives with tailored advertising, strategic promotions, and impactful public relations efforts.
Create optimized strategies for effective product and service distribution across various channels.
Sales Strategy Development and Training
Design and implement effective sales strategies while training teams to enhance performance and boost revenue.
Provide a clear roadmap with actionable steps to achieve measurable, impactful results.
Revenue Optimization and Market Positioning
Perform market research and strategic positioning to enhance your competitive stance, ensuring your offerings align with industry trends and customer demands.
Identify and capitalize on additional revenue streams through effective merchandise and service offerings.
We look forward to speaking with you!
Bryanston Ext 1 Sandton
By Appointment Only
Frequently Asked Questions
Some frequently asked questions about the service that you may have questions about
Who are your typical clients?
Our Clients Include:
🏨 Hotel & Resort Owners – From boutique properties to global brands, we help maximize asset value and profitability.
📊 Investors & Developers – Offering due diligence, valuation, feasibility studies, and market analysis for sound investment decisions.
🔑 Hospitality Management Companies – Assisting with branding, contract negotiations, and operational efficiencies.
🍽 Restaurant & F&B Operators – Enhancing profitability through menu engineering, cost control, and service optimization.
🏝 Resort & Club Operators – Supporting operational excellence, guest experience enhancement, and CapEx planning.
🏦 Lenders & Financial Institutions – Providing hotel asset evaluations, debt restructuring, and financial planning support.
⚖ Legal & Insurance Firms – Expert witness testimony, risk management, and policy assessment.
Why Partner With Us?
✔ Decades of industry experience
✔ Proven strategies for revenue growth & efficiency
✔ Customized solutions tailored to your unique needs
Let’s transform challenges into opportunities and drive success for your hospitality business!
What is the process for beginning a project?
Our Process for New Projects:
Initial Consultation & Needs Assessment
Understanding your goals, vision, and challenges.
Analyzing the market and competitive landscape to identify key opportunities.
Feasibility & Market Research
Conducting comprehensive research on the location, target market, and customer demographics.
Analyzing potential financial performance, including cost projections, revenue potential, and ROI.
Project Planning & Design
Developing a strategic plan outlining the scope, timeline, budget, and resources.
Collaborating with architects, designers, and other experts to refine property layout, design, and branding.
Brand Selection & Contract Negotiation
Helping you select the right brand (or independent strategy) that aligns with your objectives.
Assisting with management contract negotiations to ensure favorable terms and performance standards.
Construction & Development Oversight
Managing the project timeline, coordinating with contractors, and ensuring compliance with regulations.
Overseeing construction to ensure quality and cost control.
Operations Setup & Staff Training
Preparing the operations manual and defining standard operating procedures (SOPs).
Providing staff training for operational excellence, guest satisfaction, and efficiency.
Grand Opening & Marketing Strategy
Planning and executing a grand opening event.
Implementing a marketing and branding strategy to attract customers and establish your property’s presence.
Ongoing Performance Monitoring & Optimization
Analyzing financial performance, customer satisfaction, and operational efficiency.
Providing continuous support for optimizing revenue, reducing costs, and improving guest experiences.
By following this comprehensive project process, we ensure that every aspect of your new project is thoughtfully planned, executed efficiently, and poised for long-term success.
What if my project lies outside your team’s skillset?
1. Referral to Trusted Partners
We maintain a network of trusted industry partners with specialized expertise across various areas of hospitality, real estate, construction, and finance. If your project requires a skillset outside our core services, we’ll refer you to a reliable professional or firm that we trust.
2. Collaborative Team Approach
For projects with cross-disciplinary needs, we can work alongside external experts, integrating their expertise into the project while maintaining overall coordination and leadership from our team. This ensures that every aspect of the project remains aligned with your broader goals.
3. Scalable Solutions
We are adaptable and can expand our team temporarily by bringing in subject matter experts or forming an alliance with consultants who specialize in the areas needed (e.g., advanced technology, niche construction, international regulations).
4. Full Transparency & Communication
If a project involves expertise we don’t specialize in, we will discuss these areas with you upfront. We ensure clear communication on the scope of work, timeline, and team members involved so you feel confident in the project’s direction.
5. Project Continuity & Quality Assurance
Whether it's through an internal expansion or trusted partners, we ensure seamless integration and ongoing quality assurance throughout the project, so you receive consistent results.
6. Tailored Solutions & Flexibility
Even if your project has a niche requirement, we aim to remain flexible and ensure that the expertise we bring, either from our team or external partners, is fully tailored to meet the needs of your specific project.
Your success is our priority, and we’ll make sure you have the right resources and expertise to accomplish your goals!
Will you tell me how to run my business?
Here’s what we do to support your business:
1. Expert Guidance
We offer our deep industry knowledge and specialized expertise to help you navigate challenges, optimize operations, and identify growth opportunities. This guidance is intended to help you make better decisions based on your unique business needs.
2. Tailored Solutions
We don’t take a one-size-fits-all approach. Instead, we customize our recommendations to fit the specific context of your property, market, and goals. We work with you to understand your vision and challenges, and then we create strategies that align with those objectives.
3. Best Practices & Industry Standards
We share best practices, industry standards, and benchmarking insights that you can use to enhance your operations, customer service, and profitability. This might include everything from operational efficiencies to brand alignment or financial planning.
4. Continuous Support
We don’t just provide advice once and walk away. We offer ongoing support to help you implement strategies, track performance, and adjust as necessary. We help you stay focused on achieving long-term success.
5. Data-Driven Decision Making
We help you analyze data and performance metrics to guide decisions about pricing, marketing, operations, and other key aspects of your business. Our aim is to provide you with the tools to drive sustainable growth.
Ultimately, we are here to help you optimize your business, not dictate how to run it. We empower you with knowledge and strategic options to make informed decisions and navigate the complexities of your industry with confidence.